Shelf support
Let’s make the next step clear
For Shelf support, email hello.meloideas@gmail.com. Include your device model, iOS version, Shelf version, and the steps that reproduce the issue.
Privacy requests
Use the same address for access, correction, deletion, consent, or advertising questions. Please identify your country or US state when it matters to your request. Avoid sending product photos or other sensitive information unless it is necessary to resolve the issue.
Read the Shelf Privacy Policy for local storage, purchases, advertising choices, export, deletion, and provider details.
Subscriptions and purchases
Apple manages purchase, renewal, cancellation, and refund decisions through your Apple Account. Use Shelf’s restore-purchase option when it is available. For a billing or refund decision, contact Apple Support.
The Shelf Terms of Service explain the Free and PRO features, purchase flow, and use of the app.
Current product behavior
Product records and photos are stored locally in the current release. iCloud and CloudKit sync are not active. Expiry reminders are scheduled as local notifications. PRO CSV export creates a shareable file that may remain wherever you choose to save or share it.
What to include in a bug report
- Device model and iOS version
- Shelf version and the screen where the issue occurred
- The steps that reproduce the issue
- What you expected and what happened instead
- A screenshot only when it does not contain sensitive product information